Listening Practices: Tips and Traps

Listening Practices: Tips and Traps

Have you ever noticed how GOOD it feels to be really listened to? It’s impactful, particularly when the listening goes beyond just the words you’re speaking. That kind of artful listening conveys respect and value to the speaker, and promotes positive relationships of...
Effective Listening for Leaders

Effective Listening for Leaders

With organizations, leaders and individuals so fervently focused on the bottom line, it’s easy to ignore “softer” goals, such as listening well. All that touchy-feeling stuff is a waste of my time, you might say or think. On the contrary! A focus on listening can lead...